Domain I: Partnership and Advocacy – Patient and family engagement

Patient engagement is about well-informed people who are involved and motivated enough in their own medical care to a point that it makes a difference in the healthcare outcomes.

It is only possible with trust, mutual interest, open communication, and shared decision-making at all levels.

When patients and families become partners in the healthcare team, they are united on the continuum of care with a common interest. This partnership between clinical knowledge (doctors, nurses, etc.) and those most interested in the healthcare results (patients and families) is vital to achieve an effective treatment and recovery.

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