Domain I: Partnership and Advocacy – Culture, diversity and ethics

A hospital is not a building, equipment, and walls. Instead, it is a shared way of thinking, and the collective mindset of staff, nurses, doctors, and leaders influence the continuum of care as perceived by patients and families.

It is the way they think and react across time that determines the organizational culture. It is the predominant force that forms the personality of an organization. It encompasses values, beliefs, and norms.

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